About AdventureGlow: Nine Years of Real Travel Advice in Auburn
We are a brick-and-mortar travel agency at 22 Civic Road, Auburn — nine years of face-to-face planning, one very well-travelled team, and a wall of postcards from clients who made it home safely. This page is who we are, what we believe, and the work we are proud of. If you like the cut of our jib, see our signature trips.
From One Desk to Sydney's Most Stubbornly Offline Agency
The first desk
Marcus Whitfield opens AdventureGlow in a two-desk shop on Civic Road with a phone, a kettle and a firm belief that holidays are too important to book half-asleep at 1am.
The 500th traveller
Half a thousand travellers in two years — and a waiting list for the Red Centre trip that taught us to hire faster.
Casino weekends join the menu
Clients kept asking for proper nights out, so we vetted and partnered with four boutique casino hotels around Australia — always 18+, always in person.
12,400 travellers and counting
Same suburb, same face-to-face rule, a bigger team and a coffee machine that has seen things.
Three Rules We Have Never Broken
Plenty of agencies talk about values. We built the whole business around these three, and we are happy to be judged by them.
Coffee Before Contracts
No one signs anything in the first fifteen minutes. We talk about where you have been, what went wrong last time, and what you actually want out of this trip.
Advice Before Commission
If the cheaper option is genuinely better for you, we say so — out loud, in writing. It is why our clients come back with their parents, then their kids.
A Door That Opens
When a volcano, a airline strike or a toddler's fever wrecks your plans, you walk back into our office — not into a chatbot queue. That is the whole point of us.
The People Behind the Desk
Between them, our consultants have slept in every place we sell. Ask for whoever matches your trip — or just take whoever is free.
Marcus Whitfield
Founder & Director
Has personally tested 300+ hotels and still gets emotional about Uluru at sunset. Runs the office like a well-packed suitcase.
Priya Nair
Senior Travel Consultant
Our reef whisperer. If your trip involves water, Priya has opinions — strong, correct ones.
Tom Baker
Casino & Events Specialist
Knows every pit boss at our four partner venues by name. If you want a casino weekend with good seats, Tom is your man. 18+ events only, ID ready.
Elena Petrov
Travel Consultant
Tasmania's unofficial ambassador. Will spend an hour getting your road trip route exactly right.
Jack Chen
Groups Coordinator
Herds our small-group trips with military precision and terrible puns. Twelve travellers, zero dramas.
Sofia Marsh
Client Care
The voice on the phone when plans change. Has talked more stranded travellers off a ledge than we can count.
The Work We Do Between Trips
We are not just booking machines — the team spends quiet weeks testing routes, auditing partners and writing up what we learn. A few recent projects:
Field research
The Glow-Worm Report
Three seasons of night walks to map the Blue Mountains' best glow-worm spots — and the ones the crowds ruined.
Reef Operator Audit '25
We snorkelled with six reef operators so you don't have to gamble on your once-a-lifetime trip. Two made the cut.
Casino Venue Reviews
Annual in-person reviews of every casino hotel we partner with — rooms, restaurants, responsible gambling programs, the lot.
Auburn Clean-Up Crew
Our quarterly local project: the team adopts a stretch of Duck River and drags the new interns along. Community first, always.
Nine Years, By the Numbers
Numbers are nice. Come in and get the full story — the coffee's better in person.
NSW Small Travel Agency of the Year finalist, 2023 & 2024 — and still the only agency in Auburn with a wall of postcards from every client trip.
Come Meet the Faces Behind the Postcards
The whole team works from one office — 22 Civic Road, Auburn. Drop in, or send us a message and we will have a consultant ready for you.
